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Privacy Notice

Dr. Brenda Viridiana Lemus Mena, is responsible for the use and protection of your personal data.

Contact
Address: Boulevard Bernardo Quintana Arrioja No. 4060, San Pablo, 76125, Santiago de Querétaro, Qro.
Email: drbvlm1@icloud.com
Telephones: 461 361 3880

Purposes of the information collected
Your personal data will be used for the following purposes:

  • Provide the services required by you.
  • Inform about changes or new services that are related to the contract acquired by the client.
  • Comply with obligations contracted with our clients.
  • Evaluate the quality of the service and carry out internal studies on consumer habits.

For the purposes indicated in this privacy notice, we may collect your personal data in different ways:

  • When you provide them directly.
  • When you visit our website or use our online services.
  • When we obtain information through other sources that are permitted by the law of personal data that we collect directly.
  • When you yourself provide them to us through various means, such as when you participate in our promotions or give us information in order for us to provide you with a service.

You have a period of 5 business days to, if applicable, oppose the use of your personal data for purposes that are not necessary for the provision, existence and fulfillment of our services, through the procedure indicated in the section.

Personal data that we will request from you for these purposes
We collect your personal data directly when you provide it to us by various means:

  • Full name
  • Conventional address
  • Cellular phone
  • E-mail
  • WhatsApp

We do not collect sensitive data or data from minors.

How do we obtain personal data?
Personal data is collected by email, through our website, our social networks, by telephone, WhatsApp, in person and/or in writing.

Who do we share your personal information with and for what purposes?
Your personal data is shared inside and outside the country, depending on the location and nationality of the owner, with tax and treasury authorities to comply with obligations mandated by law, as well as for the issuance of invoices in the terms of tax and treasury legislation. applicable, purposes that do not require the consent of the owner, in terms of article 37 sections IV and VII of the FEDERAL LAW ON PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS.

Access, rectify or cancel your personal data
You have the right to access your personal data that we have and the details of its processing, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, they are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their processing for specific purposes.

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using it.

How can you revoke your consent to the use of your personal data?
You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you keep in mind that NOT IN ALL CASES, we will be able to respond to your request or conclude the use of the data immediately, since it is possible that due to some legal obligation we require to continue processing your personal data.

Likewise, you must consider that for certain purposes, the revocation of your consent implies that we cannot continue providing the service you requested from us or that your relationship with us is even considered to be terminated.
The procedures and requirements for revocation of consent are set out below:

  • Prepare a request that must contain:
    • Your name, address and email to communicate the response to your request.
  • The documents that prove the identity or, where applicable, that of your legal representative.
  • The clear and precise description of:
    • The personal data with respect to which the revocation of consent is sought and the causes of the revocation.
  • Any other element or document that facilitates the location of the corresponding personal data.

The request must be addressed to Dr. Brenda Viridiana Lemus Mena, and sent by any means of communication listed in this privacy notice, in the “Contact” section.

Once the request for REVOCATION OF CONSENT granted for the processing of personal data is received, within a maximum period of twenty business days, to resolve your request; which, if appropriate, will be effective within a maximum period of fifteen business days, counted from the date on which the response was communicated.

The procedure described above is free and is issued without prejudice to any other more expeditious mechanism that we may establish and that we will make known to you by publishing it on the website.

For any questions regarding the aforementioned procedure, you can contact us by telephone or by any means of communication listed in this privacy notice in the “Contact” section, where all your questions will be answered.

Use of tracking technologies on our internet portal
We inform you that on our Website we use cookies, Google Analytics, Facebook pixel, and other technologies through which it is possible to monitor your behavior as an Internet user, as well as provide you with a better service and user experience when browsing our page.

The data collected through our Website is name and email, which is collected to respond to messages that users send through our Website, as well as to send them marketing, advertising and promotions, and to improve the WEBSITE and adjust it to the behavior of the users who visit it, as well as for the processing of registrations and the sending of information.

How can you limit the use or disclosure of your personal information?
You can request your registration in the Public Registry to Avoid Advertising, which is in charge of the FEDERAL CONSUMER PROSECUTOR’S OFFICE, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can consult the PROFECO website, or contact the Attorney General’s Office directly.

How can you find out about changes made to this privacy notice?
Derived from legislative developments, internal policies or new requirements for the provision or offering of our services, this privacy notice will be subject to modifications or updates, which will be made known to you by publication on the website.

To whom can you submit your complaints or complaints regarding the improper processing of your personal data?
If you consider that your right to the protection of your personal data has been affected by any conduct or omission on our part or you suspect that the provisions set forth in the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, have been violated. and other applicable regulations, you may file a complaint or report with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), for more information visit www.inai.org.mx.